Frequently Asked Questions

We offer flexible subscription plans with different monthly generation limits. Each plan includes the same number of upscale credits as image generation credits. Visit our Pricing page to see all available plans and their features.

Each subscription plan includes a monthly quota of image generation credits. You also receive the same number of upscale credits. For example, if your plan includes 100 image generations per month, you also get 100 upscale credits per month. Each image generation uses 1 credit, and each upscale uses 1 credit.

You receive the same number of upscale credits as your image generation credits. If your plan includes 100 image generations per month, you get 100 upscale credits per month. Both reset at the start of each billing cycle.

Yes! You can cancel your subscription at any time from your dashboard with no cancellation fees. You'll continue to have access to all features until the end of your current billing period.

Yes, you can change your subscription plan at any time from the Pricing page or your dashboard. Changes take effect immediately, and your billing will be prorated accordingly.

Credit rollover depends on your subscription plan. Pro and Artisan Pro subscribers can roll over unused credits to the next month. Starter plan credits do not roll over and reset at the beginning of each billing cycle. We recommend using your credits before the end of your billing period if you're on the Starter plan.

Each image generation uses exactly 1 credit from your monthly quota. This applies to all art styles and presets available on the platform.

Each upscale operation uses exactly 1 credit from your upscale credits. You receive the same number of upscale credits as your image generation credits with your subscription plan.

Paid subscription users can view their credit balance and usage in the Dashboard. The dashboard shows how many image generation credits and upscale credits you have remaining for the current billing period. Free tier users can see their remaining credits on the generation page.

The free tier includes 5 image generations per day and 20 per month. Free tier images include watermarks. Upscaling is not available on the free tier. Free users must download their images immediately after creation, as they don't have access to the dashboard to download later. Upgrade to a paid plan to remove watermarks, access upscaling features, and get dashboard access to download images anytime.

When you've used all your monthly credits, you'll need to wait until your next billing cycle for credits to reset, or you can upgrade to a plan with more credits. We'll notify you when you're running low on credits.

We offer 9+ professional art style presets including Portrait, Watercolor, 3D Cartoon, Pop Art, Oil Painting, Silhouette, Studio Ghibli, and more. Each style transforms your photos into unique artistic interpretations.

Upscaling increases the resolution of your generated images. You can upscale images to 2x, 3x, or 4x their original resolution. Each upscale uses 1 credit from your upscale credits, which match your image generation credits.

You can upload common image formats (JPG, PNG) for generation. Generated images are downloaded in high-quality PNG format with transparent backgrounds (on paid plans). Free tier images include watermarks.

Free tier images include watermarks. All paid subscription plans include watermark-free images. Upgrade to any paid plan to remove watermarks from your generated artwork.

Image generation typically takes 30-60 seconds, depending on the complexity of your image and the selected art style. You'll see a progress indicator while your image is being generated.

Please refer to your subscription plan's terms and conditions for commercial usage rights. Generally, paid plans include commercial usage rights, but we recommend reviewing the specific terms for your plan.

You can sign up using your email address or through social login options. Visit the Sign Up page to get started. Creating an account is free and gives you access to the free tier immediately.

Dashboard access is available to all paid subscription users. The Dashboard allows you to view, download, and manage all your generated images at any time. Free tier users do not have dashboard access and must download their images immediately after creation. If you don't download a free tier image right away, you won't be able to access it later.

We accept all major credit cards and debit cards through our secure payment processor. All payments are processed securely, and we never store your full payment card information.

You can update your payment method at any time from your Dashboard settings. Navigate to Settings and select Billing to manage your payment information.

If your payment fails, we'll notify you via email. You can update your payment method from your dashboard. Your subscription will remain active for a grace period to allow you to update your payment information.

Your billing cycle resets on the same date each month that you originally subscribed. For example, if you subscribed on the 15th, your credits reset on the 15th of each month. You can check your next reset date in your Dashboard.

Paid subscription users have full access to the Dashboard where all generated images are saved under 'Creations'. You can view, download, and manage all your artwork from there at any time. Free tier users must download images immediately after creation, as they don't have dashboard access to retrieve images later. Your creations are stored as long as your account is active.

We support common image formats (JPG, PNG) with reasonable file sizes. Very large files may take longer to process. For best results, we recommend images between 1MB and 15MB.

Currently, you can generate one image at a time. Each generation uses 1 credit. Paid subscription users can access all their creations in the Dashboard to download later. Free users must download each image immediately after creation, as they don't have dashboard access.

If an image generation fails due to a technical error, your credit will not be deducted. You can retry the generation. If you continue to experience issues, please contact support at hello@bestartgenai.com.

We store uploaded images and generated artwork to provide you with access to your creations through your Dashboard. For more details about data storage and privacy, please see our Privacy Policy.

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